‘JUST GOT BETTER!’: Commissary CLICK2GO customers to see service fees waived for limited time
NOTE: To see a DeCA video on the waiver of service charges for Commissary CLICK2GO, click here.
FORT LEE, Va. – The worldwide rollout of Commissary CLICK2GO just got better with a waiver of the service charge for a limited time, as an added incentive for new customers and old customers alike to use the Defense Commissary Agency’s improved online shopping experience.
Effective June 28, Commissary CLICK2GO customers will not have to pay the $4.95 service fee applied for each order. The waiver comes less than a month after DeCA announced it is rolling out its internet shopping, store curbside pickup service to all stateside commissaries by the end of the year, and to overseas stores soon thereafter.
“We’re just weeks into the rollout and internet grocery shopping has continued its dramatic growth nationwide, so we are pleased to be able to waive the service fee for a limited time to encourage this increasingly popular convenience for our patrons to enjoy their commissary benefit,” said Bill Moore, DeCA’s director and CEO.
The service fee is normally waived the first 30 days after Commissary CLICK2GO was initiated at a store. The waiver now applies to all Commissary CLICK2GO locations until further notice.
“We’re out to establish a strong eCommerce presence in keeping with DeCA’s strategic goals to make the commissary benefit accessible to as many patrons as possible,” Moore said.
“Commissary CLICK2GO builds on the vital benefit we deliver exclusively for our military community and their families – we deliver the savings and now we’ve made it easier and more convenient,” Moore added. “Now patrons near and far can plan, order and pay for their purchases on-line and simply swing by the store to get them at an appointed time.
“We are also considering delivery as another important convenience and hope to make this available in the not-too-distant future – our patrons are asking for it and we are working to make it happen!”
Information on how the service works and the rollout status is found on commissaries.com with dedicated sections such as “How Commissary CLICK2GO Works.” First-time customers need to create an account.
About DeCA: The Defense Commissary Agency operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Commissaries provide a military benefit, saving authorized patrons thousands of dollars annually on their purchases compared to similar products at commercial retailers. The discounted prices include a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness, enhance the quality of life for America’s military and their families, and help recruit and retain the best and brightest men and women to serve their country.