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Gift Vouchers Frequently Asked Questions

Question Answer

What is a Defense Commissary Agency (DeCA) gift voucher?

DeCA gift vouchers are the equivalent of a gift certificate. They were offered for sale at $25 each in DeCA-operated commissaries from October 2009 through June 2011. Gift vouchers are no longer available for sale as of June 30, 2011, since DeCA has instituted a gift card program. However, previously purchased gift vouchers will be honored for redemption through 31 August 2016.

Question Answer

Who may redeem gift vouchers, and where may they be redeemed?

Gift vouchers may be redeemed only by authorized customers at any DeCA-operated commissary. Check our alphabetical listings for a list of stores.

Question Answer

Can gift vouchers given as a gift be redeemed for cash?

No. Cash refunds on gift vouchers are not allowed.

Question Answer

Who should I contact if I have a question, comment or concern about gift vouchers?

You can contact DeCA with your questions and concerns by filling out our customer comments form.

Question Answer

Will DeCA replace my gift voucher, if I lose it or it is damaged or defaced?

No. DeCA is not responsible for replacing lost, stolen, destroyed or mutilated gift vouchers.

Question Answer

How does the 5 percent surcharge affect my purchase when using a gift voucher?

The surcharge applies to any grocery purchase in the commissary. If the purchase total, including surcharge, exceeds the total amount of your gift voucher(s), you must pay the difference using another method of payment.

Question Answer

Is the gift voucher exempt from the monthly Korean Rations control?

The purchase of a gift voucher does not count against your monthly rations. However, all items purchased at commissaries in South Korea are considered part of the monthly ration regardless of the method of payment used.

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